As Groups Manager, you will be responsible for the end-to-end management of inbound group travel programs, ensuring each itinerary is delivered smoothly from planning through to execution.

This role combines operational leadership, commercial accountability and team development, overseeing group logistics, maintaining strong supplier relationships, and ensuring exceptional service delivery for international travel partners. You will lead and mentor the groups team while ensuring all travel arrangements are delivered to the highest standard.

Key Responsibilities:

• Oversee and coordinate the delivery of inbound group tours across Australia.
• Manage group costings and ensure profitability targets and margins are achieved.
• Provide training on systems, itinerary planning, supplier relations and group costings.
• Conduct performance reviews and ongoing coaching.
• Build a collaborative, accountable and solutions-focused team culture.
• Ensure the team maintains strong product knowledge across Australian destinations.
• Contribute to strategies that drive revenue growth and operational efficiency.
• Act as a key operational contact for international agents and wholesale travel partners.
• Maintain strong long-term supplier and industry partnerships.
• Represent the organisation at industry events when required.
  
  

Skills & Experience:

• Minimum 5+ years experience in inbound tourism, tour operations or destination management.
• Proven experience managing group travel programs and complex itineraries, including itinerary planning, supplier negotiation, and group costings.
• Strong leadership experience with the ability to mentor, support, and develop team members.
• Excellent knowledge of Australian destinations, tourism products and suppliers.
• Demonstrated ability to manage international travel partners and supplier relationships.
• Commercially minded with the ability to manage budgets and group profitability.
  
  

What's on Offer:

• Competitive Salary - $100K - $110K + Super
• Flexible Working - Remote working environment with occasional meetings as required
• Career Growth - Leadership opportunity within a growing inbound tourism organisation
• Impact & Culture - Opportunity to shape team structure, operational processes, and service standards within a collaborative environment

📩 Apply now or email your CV to jaimee@traveltraderecruitment.com.au
📞 Call 02 9119 8744 for a confidential chat

Only applicants with full Australian work rights and Travel industry experience will be considered.