We are seeking a highly motivated and customer-oriented Concierge Travel Consultant. The ideal candidate will be fluent in both English and Korean and have a passion for travel. You will be responsible for providing exceptional service to clients.

Job Description:

• Provide excellent customer service via phone, email, in both English and Korean
• Understand customer requirements and recommend travel, dining, ticketing, travel, luxury or hospitality industry options that meet their needs
• Plan, book and manage travel arrangements, including flights, hotels, rental cars, and activities
• Provide accurate information and advice
• Maintain accurate and complete records of all customer interactions
• Stay up-to-date with industry trends
• High volume call center environment
• Work in a Team environment

Experience Required:

• Fluent in both English and Korean (reading, writing, and speaking)
• Experience in customer service
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to work independently and meet deadlines
• Experience in dining, ticketing, travel, luxury or hospitality industry
• Ability to learn new systems quickly and a can-do attitude
• Must have a reliable high-speed internet connection and a quiet work environment

PACKAGE:

• Competitive salary packages $50 - 54K+ Super + Bonus
• Full Time Permanent Role
• Flexible work arrangement - Work from Home
• Ongoing training and development

To apply for this role please contact Bree on 07 3123 6107, email your resume to bree@traveltraderecruitment.com.au or click '"Apply Now"