A Bit About the Role

We're on the lookout for a sharp, commercially minded Key Account Manager (Travel) who's got their finger on the pulse of the Australian travel trade. You're the person who knows the industry inside out-who's hot, who's not, what's trending, and where the opportunities lie.

In this role, you'll be driving our trade presence across Australia-building strong agency relationships, leading a motivated BDM team, and making sure we're everywhere we need to be (from inboxes to industry events). Your mission? Grow the business by building meaningful, strategic partnerships and ensuring we're top-of-mind for agents across the country.

What You'll Own

Driving Trade Success

• Turn sales targets into trade strategies tailored to the AU market
• Manage trade budgets like a pro-getting the best bang for every buck
• Read between the lines of booking data to spot trends and gaps
• Tap into your network and insights to bring on new trade partners

Building Relationships That Matter

• Guide new partners through onboarding with clarity and care
• Craft relevant training and marketing opportunities for our agency network
• Manage key accounts-think negotiating, nurturing, growing
• Be present, proactive, and always looking to add value

Flying the Flag

• Represent us at trade events, expos, and industry catch-ups
• Work closely with our comms team to keep our name out there
• Make sure we're showing up in the right places, with the right message

Leading With Purpose

• Coach and motivate a team of BDMs to deliver their best work
• Share knowledge and market updates across the business
• Align trade activity with wider company goals-locally and globally

Making It Measurable

• Build a clear and actionable trade roadmap
• Track results, tweak as needed, and keep leadership in the loop
• Create sales tools and training resources that support success

What You Bring to the Table

• Solid experience in the Australian travel industry-you know the landscape and the key players
• An existing trade network that trusts you and takes your calls
• A strategic mindset with strong commercial instincts
• Confidence in negotiation, partner engagement, and data-driven planning
• Experience leading and developing teams (and spotting great talent)
• An ability to collaborate across teams and keep projects moving
• A love for travel and a genuine enthusiasm for sharing that passion with others
• Bonus if you know our destinations, but not a deal-breaker

The Perks

• Great base salary with a lucrative bonus scheme
• 5 weeks Annual Leave + Birthday Leave
• Enjoy the best of both-office buzz + home flexibility
• Travel discounts for you, your family, and your friends
• Retail discounts, wellness offers and more
• Dedicated hours for growth, training, and upskilling
• Great Culture, fun socials, friendly team vibes, and real support when it counts

Sound Like You?

If you're nodding along-even if you don't tick every single box-we'd love to hear from you. We believe the right person can bring fresh energy, ideas, and a hunger to grow with us.

Apply now and let's make something incredible happen together.