Up to $60000 per annum + Uncapped Comms + Super
Brisbane, Queensland
  1. Cruise, Travel Agent
  1. Permanent
852349FK

Are you passionate about curating unforgettable journeys with a touch of luxury? We're seeking an experienced and customer-focused Travel Consultant who specialises in high-end cruises, premium land arrangements, and luxury air travel. If you thrive on delivering seamless, tailored experiences and take pride in exceptional service, this role is for you.

You'll play a key role in designing sophisticated holiday experiences, working with discerning clients who expect the best and trust you to deliver it.

Key Responsibilities

  • Deliver exceptional, personalised service that exceeds client expectations and reflects our high standards
  • Design and sell premium travel experiences including luxury cruises, 5-star accommodation, private tours, and business class airfares
  • Confidently manage a diverse range of bookings, including fly-cruise packages, bespoke itineraries, and complex multi-stop journeys
  • Consult on every element of the trip: destinations, climate, visa requirements, cultural nuances, local highlights, and more
  • Maximise revenue opportunities by identifying up-sell and cross-sell possibilities tailored to client interests
  • Build and maintain a database of loyal clients and qualified leads through referrals, follow-up, and proactive engagement
  • Use airline, cruise, hotel, and tour booking systems to manage end-to-end reservations
  • Maintain accurate client records, quotes, itineraries, invoices, and payments
  • Resolve customer issues with empathy and a proactive, solution-focused approach
  • Participate in and support new product initiatives, marketing campaigns, and company-wide promotions
  • Stay current on luxury travel trends, supplier offerings, and exclusive experiences to continually elevate the service you provide

About You

  • A minimum of 5 years' experience in the travel industry, ideally with a strong background in luxury cruise and premium leisure travel
  • Proven success in selling high-end cruise lines (e.g. Silversea, Seabourn, Viking, Oceania, Uniworld, Regent Seven Seas) and tailor-made land and air packages
  • Deep understanding of business class and premium airfare products and how to integrate them into full-service itineraries
  • Skilled at creating complex, personalised itineraries that combine multiple elements into one seamless experience
  • Strong sales acumen with a proven ability to build and maintain a loyal client base
  • Excellent communicator, both written and verbal, with strong attention to detail and customer care
  • Capable of managing time effectively, meeting deadlines, and handling multiple tasks in a fast-paced environment
  • Experienced with Microsoft Office and computerised reservation systems
  • Committed to professional presentation, ethical conduct, and continuous improvement

Qualifications & Skills Required

  • Certificate III in International Travel & Tourism or equivalent industry experience
  • Demonstrated success in a consultative travel sales role, with a focus on luxury and premium products
  • Strong GDS experience (Sabre, Amadeus, Galileo)
  • Knowledge of cruise, accommodation, tour, and airline suppliers across high-end market segments
  • Ability to work autonomously while contributing to team success
  • Strong customer service background with a solutions-first approach
  • Experience working under pressure and delivering consistently high results
  • Willingness to adopt and apply internal systems, policies, and processes

Why Join Us?

  • Lucrative Salary OTE $120K + Super
  • Fully Remote Role
  • Work with some of the most prestigious travel brands and suppliers in the world
  • Be part of a team that values creativity, initiative, and delivering travel experiences with impact
  • Opportunity to grow your career while curating unique, premium holidays for discerning clients
  • Supportive and professional environment where your expertise is truly valued

Are you ready to design travel the way it should be - inspiring, luxurious, and unforgettable? We'd love to hear from you.

Apply now by sending your CV to farah@traveltraderecruitment.com.au, or call 07 3123 6107 for more info.

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