With over 20 global office network & over 800 employees, we are representing a fun, social place to work with the opportunity for real career development. Our clients encourage all their staff to incorporate their aspirations and interests into their career. Our clients offer a competitive salary and performance-related bonuses, in addition to a range of employee benefits.


JOB DESCRIPTION:

Working in a tight knit team and specialised consultants. You will be handling calls with Cantonese accounts.

You will use your expertise to help the members get the most from their lives, whilst growing knowledge within you team and across the company as a whole. You will use your research and communication skills to provide personalized solutions to members request within specified time frames.

As a Language Specialist, you will primarily be dealing in the following areas; Travel, Retail and Entertainment including restaurant and ticket knowledge.


REQUIREMENTS:

Native-level of Cantonese - with fluent English - written, typing and spoken

Exceptional verbal and interpersonal skills when dealing with members and suppliers, working in a calm and professional manner at all times

The ability to work independently and perform well with little supervision

Dedication to customer satisfaction, show a willingness to do what it takes to get the job done, acting with tact and diplomacy and demonstrating excellent problem solving skills

Good research skills

Have excellent computer and Internet skills



BENEFITS:

Employee perks are taken directly from the types of things this company does for clients including exclusive discounts, treats, access to gigs, invites to dinners, social events, industry employee rates at hotels / for flights, freebies, money-can't-buy experiences, etc.


A competitive base salary of up to $55k + super and a performance related bonus structure!
You must be able to work 5 days per week including in there, 1 weekend day (either SAT or SUN) each week (and 2 days off in a row) + any overtime OR public holidays worked will be paid double time and half!



INTERESTED:

Please send your CV to sarah@traveltraderecruitment.com.au or click APPLY NOW below.
For a confidential chat, please contact Sarah from TRAVEL TRADE RECRUITMENT ON 03 9988 0616

** DUE to the nature of this position ONLY candidates with FULL working / unrestricted working rights in AUS will be considered.