- Fares & Ticketing, Travel Agent
- Permanent
DETAILED JOB DESCRIPTION:
You role will include but is not limited to:
*Ensuring that the correct flights have been booked for each passenger, according to tour dates and any additional arrangements.
*Checking and advising Reservations of better connections/flight options.
*Preferably with knowledge and practice on Sabre.
*Printing quote and deposit reports to ensure flights have been booked for all new passengers.
*Ticketing on wholesale and published fares
*Manage queues daily
-Check that all bookings are created correctly
-Check ticketing time limits
-Confirmations
-Schedule changes
-Cancellations
-Advanced bookings
-Special requests
*Handle phone and email enquiries from both internal and external customers.
*Assists Reservations with fare differences, upgrades, flight availability, cancellations, ect.
*Assists Operations with special requests; seats and meals, wheelchair, exit row seating, medical requests, etc.
*Ensuring thorough and accurate information is provided to internal and external customers.
*Assist Customer Relations in resolving any flight issues overseas
*Assist with creating flights sheets at brochure production stage
*Adding frequent flyer numbers to bookings.
*Reissuing of airline tickets
*Processing cancellations
EXPERIENCED REQUIRED:
- Two years experience in a fares & ticketing role
- Sabre experience plus either Galileo or Amadeus
- Strong attention to detail
- Good understanding of fare rules
THE PACKAGE:
- 12 Week temp role starting ASAP with potential to go permanent
- Great hourly rate
- CBD location, Mon - Fri hours
INTERESTED:
Apply below with your CV today! For more information on this or any other travel role please call Sarah at Travel Trade Recruitment on 02 9119 8744 or email your CV to sarah@traveltraderecruitment.com.au
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