- Operations/Back office, Travel Agent, Wholesale/Tour Op's
- Permanent
Are you an experienced travel industry professional with a passion for customer service and operations? We're seeking a highly organised and detail-oriented Operations Executive to join a dynamic and supportive team within the travel sector.
This is your opportunity to work with a company renowned for delivering exceptional customer experiences. You'll play a key role in the smooth execution of travel logistics, from visa processing to final documentation and post-travel customer care.
What You'll Do:
- Process and manage visa applications with accuracy and confidentiality
- Prepare, review and dispatch travel documentation for group and independent travellers
- Confirm and finalise bookings, ensuring all components are correct and aligned with service standards
- Respond to customer queries and feedback, offering outstanding service and care
- Coordinate with travel agents, suppliers, and internal teams to ensure seamless travel experiences
- Assist with pre/post travel arrangements, urgent tour changes, and incident management
What You'll Bring:
- At least 3 years' experience in the travel industry
- Strong communication skills (written and verbal)
- High level of attention to detail and time management
- Ability to multitask and work collaboratively in a team
- A proactive, customer-first mindset
Why You'll Love It:
💰 Great Salary: $65,000 - $67,000 + Super + Incentives
🏡 Hybrid Work: Enjoy the flexibility of 3 days working from home, 2 days in the office
✈️ Travel Discounts: Access exclusive industry perks
📈 Career Growth: Opportunities to develop and grow in your role
👯 Supportive Culture: Be part of a collaborative and friendly team environment
🕐 Stability: Permanent full-time position
Ready to Apply?
📩 Apply Today! Click "Apply Now" to submit your application!
📞 Have questions? Contact Bree on 02 9119 8744 or email bree@traveltraderecruitment.com.au.
Your dream role is waiting-apply today! ✈️
Note: Only candidates with full Australian work rights will be considered!
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