Travel Consultant - Cruise

About the Role

We're looking for an experienced Travel Consultant to join a fast-paced travel team at a leading cruise brand known for delivering unforgettable experiences. You'll handle end-to-end travel bookings, craft personalised cruise packages, and ensure every client enjoys a seamless and memorable experience.

Key Responsibilities:

• Provide high-quality customer service to both direct customers and trade partners, handling enquiries via phone, email, and online platforms.
• Prepare quotes, follow up on leads, and convert enquiries into confirmed bookings.
• Book and manage cruises, flights, hotels, transfers, and packaged itineraries
• Process payments, deposits, and documentation with accuracy and attention to detail.
• Resolve customer queries efficiently, liaising with internal departments and suppliers where required.
• Drive performance by meeting KPIs and sales targets while fostering repeat and referral business.

Skills & Experience:

• Minimum 1-2 years travel industry experience across retail, wholesale, or cruise.
• Strong knowledge of cruise products, airfare and GDS (experience essential).
• Proven track record of meeting and exceeding sales targets.
• Excellent communication and interpersonal skills with a professional phone manner.
• Ability to multitask and manage time effectively
• Strong organisational skills and attention to detail.

What This Role Offers:

• Competitive Salary
• Cruise Benefits - Exclusive cruise discounts and onboard perks
• Company Culture - Collaborative, energetic and supportive work environment
• Hybrid Working Flexibility - Balance office and remote work

Ready to take your next career step?

📩 Apply now or email your CV to jaimee@traveltraderecruitment.com.au
📞 Call 02 9119 8744 for a confidential chat