A highly regarded Australian tour operator is seeking a Tour Operations Consultant to join their team in Sydney CBD. This is a fantastic opportunity for a polished and organised travel professional who enjoys the detail behind creating seamless journeys and ensuring every tour is perfectly prepared from start to finish.

About the Role

Working within a dedicated Tour Operations team, you will take ownership of tours, coordinating all operational details through to departure, during travel and post-tour completion.

You will be responsible for managing supplier relationships, finalising bookings, preparing travel documentation, supporting tour leaders and ensuring every element of the guest experience runs smoothly.

This is a hands-on operations role requiring exceptional attention to detail, strong organisation skills and the ability to manage multiple tours simultaneously.

Key Responsibilities

• Manage the full operational delivery of tours from handover through to completion
• Coordinate and confirm arrangements with suppliers including hotels, airlines, transport providers, guides and venues
• Manage booking confirmations, payments and operational deadlines
• Prepare detailed tour documentation, client travel materials and tour leader packs
• Liaise with tour leaders, suppliers and internal teams to ensure smooth tour delivery
• Provide support during live tours and assist with resolving any operational issues
• Complete post-tour follow-ups, reconciliations and internal debriefs
• Maintain accurate records and ensure all tour details are finalised prior to departure

About You

We are looking for a professional and detail-focused travel specialist who thrives in a busy operations environment.

You will ideally have:

• Previous tour operation experience (inbound or outbound)
• Minimum 2 years' experience in travel, tour operations or event management
• Excellent English communication skills, both written and verbal
• Strong organisational skills with exceptional attention to detail
• The ability to manage multiple priorities and deadlines simultaneously
• Confidence liaising with suppliers, clients and tour leaders
• A professional, polished and proactive approach to your work
• Strong problem-solving skills and a customer-focused mindset

Why You'll Love It

• Competitive Salary $70-75K + Super
• Join a passionate and experienced travel team
• Work with unique cultural and special interest tours
• Be part of a business that values professionalism, care and attention to detail
• Enjoy consistent Monday-Friday hours with no weekends or late nights
• Work in a collaborative office environment in Sydney CBD

Apply Now:

For a confidential discussion, contact Bree on 0291198744 email bree@traveltraderecruitment.com.au or click Apply Now.

Please note: Applicants must have unrestricted Australian working rights. Only shortlisted candidates will be contacted.