Are you a hands-on travel operations professional ready to take the next step in your career? We're on the lookout for a driven Inbound Operations Manager to lead a small, passionate team that delivers premium group travel programs for international visitors-particularly from the European market.

This full-time role is ideal for someone who thrives in leadership, loves logistics, and is passionate about creating exceptional travel experiences from behind the scenes.

🔑 Your Key Responsibilities Will Include:

• Leading and mentoring a dedicated team of Tour Coordinators
• Overseeing the end-to-end delivery of high-quality group itineraries
• Building strong relationships with local suppliers and negotiating contracts
• Acting as the key contact for international clients, ensuring seamless communication
• Troubleshooting and resolving any operational issues during tours
• Managing budgets, identifying efficiencies, and driving profitability
• Working closely with the Managing Director to hit strategic and financial targets

👀 What We're Looking For:

• Proven experience in inbound tour operations or travel management
• Strong knowledge of the Australian inbound travel market
• Confident team leader with clear communication and people management skills
• Highly organised, solution-focused, and detail-oriented
• Familiarity with Tourplan NX and Microsoft Office
• Ability to work well under pressure and adapt quickly
• German language skills are a plus, but not essential
• A proactive mindset and a passion for the travel industry

✨ What You'll Get in Return:

• 💰 Competitive Salary - $90,000-$100,000 + Super
• 🔄 Hybrid Work Setup - 1-2 days WFH each week
• 🎂 Birthday Leave - Celebrate with a paid day off after your first year
• ✈️ Industry Travel Perks - Famils and exclusive trade discounts
• 🌟 Career Progression - Be part of a growing company with long-term potential
• 🤝 Supportive Team Culture - Work with a multicultural, collaborative crew
• 🌍 Meaningful Work - Help showcase Australia to the world

🚀 Take the Next Step in Your Travel Career

If you're ready to lead, grow, and make an impact in a dynamic travel business, we'd love to hear from you. Click "Apply Now" to submit your application.

Want to learn more before applying? Contact Bree on (02) 9119 8744 or via bree@traveltraderecruitment.com.au for a confidential chat.

📌 Please note: Applicants must have full Australian work rights.