Outbound Cruise Consultant - Luxury Product

Melbourne | Full Time | Exceptional Earning Potential

Are you a passionate travel professional who loves the thrill of closing a sale, building relationships, and working with ultra-luxury cruise products?
This is a rare opportunity to join a high-performing outbound sales team representing premium cruise & travel products.

If you're confident on the phone, thrive in a fast-paced sales environment, and want to be rewarded for your results, this role is for you.

About the Role

As an Outbound Cruise Consultant, you will be responsible for proactively contacting warm leads, past passengers and new enquiries to convert interest into confirmed luxury cruise bookings.

This is a high-touch, consultative sales role where your product knowledge, customer service and storytelling will help guests picture their next unforgettable voyage. You'll guide them through destinations, suites, itineraries and enhancements, ensuring a seamless experience from the first conversation to final confirmation.

What You'll Be Doing

• Making outbound calls to warm leads, new enquiries and past guests to identify opportunities and close sales
• Showcasing luxury cruise itineraries, inclusions and experiences with confidence and expertise
• Providing guests with personalised recommendations to match their needs, travel style and budget
• Managing bookings from start to finish with exceptional attention to detail
• Delivering a five-star customer experience that drives repeat business and loyalty
• Working closely with internal teams to support guests and ensure smooth booking processes
• Achieving (and exceeding!) sales, conversion and revenue targets

What We're Looking For

• Travel industry or cruise sales experience (wholesale, retail, airline, reservations or outbound sales welcome)
• A confident communicator who loves being on the phone
• Proven ability to close sales and overcome objections
• Passion for luxury travel and the cruise sector
• High attention to detail and ability to work in a target-driven environment
• Someone who thrives in a supportive, energetic, sales-focused team

The Perks

• Competitive base salary + lucrative uncapped earning potential
• Work with the most premium products in the global cruise market
• Monday-Friday roster with occasional Saturday availability but not compulsory
• Melbourne-based role with hybrid working after initial training

Interested:

Please email your resume to Sarah@traveltraderecruitment.com.au call me on 03 9988 0616 or click APPLY NOW.