Inside Sales, Groups & Pricing Coordinator

Key Responsibilities:

• Daily operations which will include coordinating with the pricing team at the head office.
• Monitor competitor activities.
• Ensure all fares are informed to the trade in a timely manner.
• Monitor validity of the fares and take necessary actions in consultation with the sales team.
• Attend to all GDS queries in a timely manner.
• Respond to trade and consumer enquiries, and work GDS queues.
• Coordinate and assist to process group reservations.
• Provide operational support to the sales team, which may include putting together point of sale material, assistance with events, coordinating presentations and compiling content for newsletters.
• Build a friendly and credible rapport with the travel trade and key travellers.
• Complete all reporting requirements accurately and efficiently.
• Maintain databases.

Skill & Experience:

• Previous experience working with an airline travel agency or, consolidator.
• A thorough knowledge of pricing, airfare construction, airline terminology and procedures, Amadeus system and ticketing is mandatory.
• Firsthand knowledge of the travel trade sector and distribution in Australia.
• The candidate will ideally have a formal qualification in travel and tourism, IATA fare construction, air tariffs and ticketing.
• Excellent time management and organizational skills.
• A commitment to customer service with an exceptional phone manner.
• A proven ability to problem solve.
• Sound working knowledge of MS Office including PowerPoint.

The package:

A competitive salary package of circa $65k + super

Interested:

Call Sarah on 03 9988 0616 or email me at sarah@traveltraderecruitment.com.au