JOB DESCRIPTION:

* Provide excellent customer service to its wide range of agents and customers who make up a big part of their repeat client base
* Be part of a fun and successful team who represents a well known travel brand with great reputation
* Live and breathe the passion for Scandinavia, as a destination as well as having travelled there previously.


EXPERIENCE

* Wholesale or Travel agency back-ground will be highly regarded
* Proven experience working to targets
* Proven experience converting leads into sales
* Inbound or outbound telesales experience highly regarded, but not essential
* Excellent written and verbal customer service skills
* Demonstrated accuracy and attention to detail with travel bookings, systems, and sharing of product information
* Proven ability to manage call handling goals and achieve sales, repeat sales and superior service experiences
* Must have previous GDS experience (Amadeus is advantageous)

KNOWLEDGE
* Strong knowledge of the sales cycle
* Strong geographical knowledge is essential, personal travel experience highly desired
* Proven effective communication (written & verbal) skills
* Exceptional relationship building & negotiation skills
* Phone sales techniques to achieve all sales, service and quality targets

THE PACKAGE:

Up to $55k + Super + Bonuses + Famils
Mon - Fri (Occasional weekend roster)
Great team environment


INTERESTED:
If you'd like to apply for this role, please contact Ronny at Travel Trade Recruitment on 02 9119 8744, email Ronny@traveltraderecruitment.com.au or 'Apply Now' below